Ever wondered which products and features the team at Constructive rate as their favourites? We asked our people to share their favourite module or feature of Constructive to give you some time-saving ideas and inspiration to drive an excellent customer experience for your clients throughout the home-building process.
Online 3D Selections
By far, the most popular module of Constructive amongst the technical team is 3D Selections!
Christine — Full Stack Developer: “Constructive is such a unique, flexible, amazing application that it’s hard to isolate one favourite thing. But I really like 3D Selections – before we released it, it was hard to even imagine this kind of functionality could be created in the browser. A true world-first.”
Nigel — Data Engineer: “Being able to see your house in 3D with your selections applied is exciting!”
Shane — Full Stack Developer: “It’s both something I enjoy working on and it’s awesome for a client to be able to interactively visualise the selections they’re making for their new home. I also love our 3D Model Processing: the seamless integration of a draftsperson’s drawings into Constructive 3D Selections. They already have these drawings and now they can get so much more out of them to the benefit of their clients.”
Marina — Full Stack Developer: “I think one of the coolest features is our 3D model processing. There has been a lot of research and challenges with this groundbreaking module.”
Liza — Full Stack Developer: “3D Selections is technologically impressive!”
Will — Junior Developer: “Definitely, our Internal 3D module is a favourite!”
Anastasia — QA Engineer: “I love to work with, and test, 3D models. 3D really simplifies life for builders as their clients can visualise their homes from every angle.”
With Online 3D Selections you can let clients visualise selections on their own, unique 3D home design. The interactive 3D is created directly from your working drawings so clients can fully understand their home, inside and outside — and from any angle.
Learn more about how you can remove client confusion and indecision using 3D Online Selections.
Online Selections
Another popular module is the powerful Online Selections.
Dmitrii — CTO and Co-founder: “Online Selections helps people to shape their future home and build better houses, overall. The reports we can automatically generate help builders streamline construction documentation with the click of a button.”
James — CEO and Co-founder: “Online Selections pricing gives clients what they need to make decisions — don’t hide it away. You can potentially increase upgrade revenue by double.”
Gemma — Client Success Administrator: “This is one of the most important times for home building clients. It means they can instantly see what’s available as a standard inclusion and allows them to consider possible upgrades, and their budget, from the comfort of their own home. Providing pricing information upfront, we’ve observed an increase in clients opting for upgrades as they can manage their budget with confidence.”
Lizzie — Client Success Manager: “Clients are so excited to start ‘shopping’ for their home straight away and seeing what’s available. It preps them for a smoother, quicker selections meeting.”
Emma — Client Success Manager: “The ability to create an addenda or construction schedule based on a client’s Online Selections at the click of a button is a game changer! No more hours and hours of spreadsheets or accidental manual errors.”
Nigel — Data Engineer: “Constructive’s ability to generate addenda/reports from client-made selections is an incredibly powerful feature.”
Steph — Client Success Manager: “Online Selections Reports are an invaluable part of the software. It gets clients to prepare their own paperwork! Plus, recording live selections in meetings eliminates double-handling which saves time and eliminates human error.”
Christine — Full Stack Developer: “I really like Selections Admin on the builder back-end. They can fully view and add up-to-date information in bulk, making it easy to set things up on one page of the application, saving them so much time.”
Utilising Online Selections as your interactive, digital showroom means fewer hours in meetings and more upgrade revenue. Create an efficient selections process for your clients through selecting colours, fixtures, finishes, appliances and more, all online — anytime and from any device.
Discover how you can elevate Customer Experience with Online Selections.
Customer Portal
Emma — Client Success Manager: “Because it’s affordable and so easy to set up, but the payoff is huge! There are so many features within it to enhance client experience at scale, like progress, photos, documents, educational content, automated emails.”
James — CEO and Co-founder: “Customer Portal has a big impact to clients and saves builders the most money.”
Lizzie — Client Success Manager: “The Progress emails greatly improve the client experience. Automated updates so you know client communication is being taken care of, regardless of whether staff are available.”
Adrianne — Product / Marketing: “Automating client progress communications, surveys, photo and document uploads at scale like this is next-level proactive, organised genius.”
Liza — Full Stack Developer: “Messages within Customer Portal because of the convenience it brings to both builders and their clients.”
Customer Portal provides powerful automation to get back your time. You can seamlessly deliver build updates, important documents and site photos to individual clients via integration with back-end systems you’re already using and avoid double-handling. Integrated, real-time build updates prevent endless progress-chasing calls and emails.
Find out how automated communications and progress milestones can help you uplevel your customer experience with Customer Portal.
Intelligence Analytics
Steph — Client Success Manager: “How amazing to have such up-to-date, intricate data about your clientele and business to assist in making informed business decisions.”
Adrianne — Product / Marketing: “I love the Online Engagement KPIs. Where else can you anonymously benchmark your competitive position next to other builders — and with actionable tips to improve?”
Check out the game-changing analytics data tool, made especially for home builders, to determine which products generate the most revenue, recognise top performing team members and negotiate with suppliers: Intelligence Analytics.
Full Constructive Suite
Constructive is one platform with everything you need to create an experience people love when building their home.
Marina — Full Stack Developer: “Constructive itself! With everything combined, it’s a unique and powerful product.”
While each product is impressive on its own, Constructive is a powerhouse of customer experience combined that supports you at every client touchpoint: from pre-construction, through the selections process, to the warranty and maintenance period.
If you’d like to find out more about a particular Constructive module or feature and how it could help you automate elements of your customer experience at scale, get in touch! Our team is happy to set you up with a free Constructive demo so you can see our product in action.
